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Welcome to Athora

Athora is the new name for Aegon Ireland. You are now being redirected to

Updated on Tuesday, 28th May 2019:

Update for Utmost Ireland Offshore Bond Policyholders

Utmost Ireland Offshore Bond policyholders and their advisers can continue to use Athora Ireland’s Online Services and website to access their policy details and forms online until further notice. For more information, please contact Utmost directly using the contact details provided below.

When did the transfer take place?

The transfer of the Athora Ireland plc (Athora Ireland) offshore bond portfolio to Utmost Ireland DAC (Utmost) took effect on 31st December 2018. As a result, the offshore bond portfolio is now owned by Utmost from 1st January 2019. The following offshore bond products are part of the transfer:

  • Estate Planning Portfolio
  • Investment Portfolio
  • Flexible Investment Plan
  • Money Market Portfolio
  • Private Client Portfolio
  • Wealth Management Portfolio
  • Wealth Planning Account

Who to contact?

As the transfer has now taken effect, offshore bond customers and advisers should contact Utmost Customer Service with questions and queries regarding their offshore bonds. Here are the contact details:

  • Utmost Customer Service Helpline: 0845 6029 281 (or +44 845 6029 281 from outside the UK)
  • Utmost Customer Service E-mail Address:
  • Utmost Website:
  • Utmost Address: Utmost Ireland, Ashford House, Tara Street, Dublin 2, D02 VX67, Ireland.

Transition from Athora Ireland to Utmost

From 1st January 2019, your offshore bond policy will be administered by Utmost. However, Athora will continue to provide online services for offshore bond policyholders and their advisers until further notice including:

Aegon/Athora documents and forms should continue to be used by offshore bond policyholders until further notice.

Offshore bond policyholders will also continue to receive policy documentation with Athora branding (and in some instances Aegon branding). You will also start to see Utmost branding in some communications from the 1st January 2019.

In addition, policyholders with investments in insured funds transferring to Utmost may continue to see references to Aegon in the fund name over this period.

Athora Online Services

Customers and advisers who have already registered for and are users of Athora’s online services can continue to access this service until further notice by clicking the relevant link below:

Adviser Online Services

Policyholder Online Services

Once available, Utmost will send you registration details for their new Online Service Portal.

For more information about Athora Online Services, please click here: .

Offshore bond policyholders who have not yet registered for Athora Online Services can continue to register for access during the transition from Athora to Utmost. To register for Athora online services, click here:

Transfer Details

In April 2018, Athora Ireland plc (“Athora Ireland” and formerly Aegon Ireland plc) and Utmost Ireland dac (“Utmost”) entered an agreement which provided for the transfer of Athora Ireland’s non-guaranteed offshore bond portfolio to Utmost.

On 27th November 2018, the Irish High Court approved the Irish Scheme of Transfer and subsequent approval of the parallel Schemes of Transfer in Jersey and Guernsey was received on 4th December 2018 and 5th December 2018 respectively.

The transfer was effected on 31st December 2018.

Below are the documents which provide more details about the Transfer, including the application to the Irish High Court. 

You can also view the Independent Actuary’s Report, in respect of the proposed transfer. As legally required in a transfer of this type, and to safeguard the interests of policyholders, an Independent Actuary, Ms Rosemary Commons (of the actuarial firm Willis Towers Watson) was appointed to review the terms of the proposed transfer. The report concludes, subject to the points listed in section 6.1 of her full report, that there is no material adverse impact on the security of benefits for any policyholders because of the Schemes and no policyholders will suffer any reduction in reasonable benefit expectations because of the Schemes.

Scheme documents

1. Final Irish Scheme

2. Final Jersey Scheme

3. Final Guernsey Scheme

Court Papers

4. Final Irish Petition

5. Final Jersey Representation

6. Final Guernsey Representation


7. Full Independent Actuary report

8. Summary Independent Actuary report

9. Athora Ireland Head of Actuarial Function report

10. Utmost Ireland Head of Actuarial Function report

Sample Circular Letter

11. Sample circular policyholder letter issued to AI transferring policyholders

Legal Notices

12. Sample pre-transfer legal notices – Ireland

13. Sample pre-transfer legal notices – Jersey

14. Sample pre-transfer legal notices - Guernsey

Q&A for AI Policyholders

15. Your questions answered

Court Hearing Order

16. Irish Court Order – Directions Hearing

17. Jersey Court Order – Directions Hearing