Contact for former offshore bond policyholder:
In December 2018, Athora completed the sale of the Athora Ireland offshore bond portfolio to Utmost Ireland. If you are a current or former offshore bond policyholder and have a query about your policy, please contact Utmoast Ireland. Contact details for Utmost Ireland cab be found here.
Contact for former guarantees policyholders (where you cashed in your policy before 31 December 2021):
If you are a former customer of Athora Ireland who surrendered a guaranteed policy before 31 December 2021 and you have a query about the surrendered policy, please email us at support.ai@athora.com. This email address is for former policyholders only. We cannot assist with general enquiries about Athora. Thank you for your understanding.
You can also write to us at: Customer Support, Athora Ireland plc, 2nd Floor, IFSC House, Custom House Quay, Dublin, D01 R2P9, Ireland
If your guarantees policy was still active on 1 January 2022, please contact Monument Life Insurance:
We transferred the Athora Ireland guarantees portfolio to Monument Life Insurance DAC (“Monument Life Insurance”) on 31 December 2021. As a result, the guarantees portfolio is now owned by Monument Life Insurance. Guarantees policyholders and their advisers should contact Monument Life Insurance Customer Service with questions and queries. Contact details for customers in the UK and Netherlands can be found on the Monument Life Insurance website here.