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Welcome to Athora

Athora is the new name for Aegon Ireland. You are now being redirected to www.athora.com/ie

For former guarantees policyholders only.

If you are a former customer of Athora Ireland who surrendered a guaranteed policy before 31 December 2021 and you have a query about the surrendered policy, please email our team at support.ai@athora.com. This email address is for former policyholders only and we cannot assist with general enquiries about Athora. Thank you for your understanding. You can also write to us at the address below

Address: Customer Support, Athora Ireland plc, 2nd Floor, IFSC House, Custom House Quay, Dublin, D01 R2P9, Ireland

For all other guarantees customer and adviser queries, contact Monument Life Insurance

We transferred the Athora Ireland guarantees portfolio to Monument Life Insurance DAC (“Monument Life Insurance”) on 31 December 2021. As a result, the guarantees portfolio is now owned by Monument Life Insurance from 1 January 2022. Guarantees policyholders and their advisers can contact Monument Life Insurance Customer Service with questions and queries from 1 January 2022 using the following details:

Customer Service Helpline (if ringing from the UK): 0845 6000 173

Customer Service Helpline (if ringing from outside the UK):  +353 1 476 5525

E-mail Address: guarantees@va.monumentinsurance.com

Address: Monument Life Insurance dac, Montague House, Adelaide Road, Dublin 2, D02 K039 Ireland

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